Terms of Service

This document describes the terms of use ("Terms") of www.Nydo.nl. The number of the Chamber of Commerce is 86772716.
This Website is operated by Nydo Eyewear ("the Seller", "we", "us", "our") which owns Nydo Eyewear.

Trade name: VOF Pikonie

VAT number: nl864079722B01

The Customer ("you", "your") is a natural person who is of legal age and who is not acting in the context of a profession or business, with whom the Seller concludes an Agreement.

The Website is www.Nydo.nl

The Product is a product that the Seller offers for sale on the Website.

The Order is a purchase of one or more product(s) placed by the Buyer on the Website in accordance with the procedure and conditions described in this document.

By accessing this Website you agree to be bound by the Terms.
Before using this Website, you should always read the Terms carefully, as well as our Privacy and Cookie Policy ("Privacy") and our Returns Policy.


1. APPLICABILITY OF THE TERMS OF USE

These Terms of Use made available online by Nydo agreements and other legal relationships between the Seller and the Customer regarding the use of the Website, including the purchase and sale of a product on or through the Website.

2. PROCEDURE FOR PLACING AND COMPLETING ORDERS

2.1 Placing an order

The Customer can place an order on or via the Website in the following way:

The Customer selects the desired Product in the desired model and color,
The Customer adds the Product to the shopping cart,
The Customer checks his order and proceeds to checkout by entering all his personal and address details,
The Customer checks the information provided,
The Customer selects a payment method and processes the payment,
The Customer will receive an email confirming the Order placed.
NB This first confirmation email does NOT mean that the payment was successful and that the order has been completed.

If the email address provided is incorrect, Nydo CANNOT send a confirmation email or further information about the Order and/or about shipping.

2.2 Discount code

Nydo has the right to offer discount codes and Store Credit in, among others, the following cases:

If Customer returns one or more product(s) requiring Store Credit with Free Shipping (Return shipping is NOT included.
If Nydo decides to offer special discounts to a specific Customer due to a special situation.
Personal Discount Codes can only be used once and the entire amount must be used in one go.

2.3 Execution of Orders

After the Customer has placed an order, Nydo will:

Check all order details,
Check that the address provided is correct (if not, our Customer Service will contact the Customer as soon as possible to request a correct address),
Checking whether all ordered items are in stock (if an item is sold out, our Customer Service will contact the Customer as soon as possible to provide a suitable solution),
Check whether the payment has been processed and received,
Decide whether to accept or reject the order (read section 2.3 for more information about rejected orders).
If Nydo decides to accept the order, the Customer will receive a confirmation email stating that the order has been completed and that it will be processed and shipped as soon as possible.

2.4 Rejection of Order

Nydo has the right to reject the Order placed by the Customer in, among others, the following cases:

If the information entered by the Customer is incorrect, incomplete and/or false, or if the Seller may reasonably doubt whether this is the case,
If the Customer's payment has not been received,
If the Customer has not fulfilled his/her payment obligations to the Seller in the past,
If the Customer has already caused the Seller serious inconvenience in the past,
if the Customer has not accepted and/or collected orders that he/she has placed with the Seller in the past,
If there is an obvious mistake or clerical error, for example in the prices stated on the Website,
If the Seller cannot deliver the Order to the address specified by the Customer.
If an Order is rejected, Nydo will contact the Customer as soon as possible.

2.5 Conclusion of the Agreement

The Agreement, including the Privacy Policy posted on the Website and these Terms of Use, constitute the entire agreement between Customer and Seller with respect to the use of the Website and the placing and fulfillment of an Order.


3. SHIPPING AND DELIVERY

3.1 Shipping time and carrier

The Order will be processed and shipped from our logistics as quickly as possible (within 1-5 business days) after it is completed.

All our shipments are made using a carrier designated by us.

Carrier cannot be changed at the Customer's special request.
Delays are possible during the sale.

The Customer will always be informed by the Seller via email of possible delays and/or changes.

3.2 Shipping address and personal information

Once the order has been processed and packaged, it will be shipped to the address provided by the Customer, provided the address provided is complete and correct.

If the address provided is incorrect and/or incomplete, the Customer will be contacted as soon as possible via the e-mail address and/or telephone number that the Customer has provided, provided that the personal data provided is correct and complete.

If the Customer has provided incorrect and/or incomplete personal and address details, as already indicated, the Seller is not responsible for any delays and/or failures in delivery.

3.3 Resolving any inconvenience

The risk of any damage to or loss of the Products passes to the Customer from the moment the Products are delivered.

If any inconvenience occurs before delivery, the Customer must contact our Customer Service, stating order number, address details and a clear explanation of the inconvenience. Our Customer Service will handle the complaint as soon as possible and find a suitable solution in consultation with the Customer.
During the sale, the response time may be extended and the Customer will always be informed by the Seller via email of possible delays and/or changes.

4. PRICE AND PAYMENT

4.1 Prices

The prices stated on the Website are in euros, exclude Value Added Tax (VAT) and exclude shipping costs.

The return shipping costs are borne by the Customer.

The total Purchase Price will be stated in the Shopping Cart and in the confirmation emails that the Customer receives after completing his/her order (please read section 2 for more information about confirmation emails).

4.2 Price change

The Seller has the right to adjust the prices on the Website from time to time without any notice being required.

The prices indicated at the time the Order is placed are deemed to be the prices that form part of the Agreement.

4.3 Payment

Payment can be made via the methods indicated on the Website and must be made in advance to execute the Order and complete the Agreement.

5. RETURN

If the Customer is not completely satisfied with the purchase, he/she has the right to return the delivered Product at his/her own expense within a period of 14 days after receipt of the Product, without giving any reason, in the manner indicated by the Seller. in the returns policy, provided that the Product has not been worn (trying on clothes is allowed), is undamaged and (as far as possible) is in the original and undamaged packaging.

If the package has already been shipped, shipping costs will not be refunded.
Products purchased at a discount will NOT be refunded.

Before returning products, the Customer must complete, print and include in the package the returns form made available by the Seller on the Website to specify the details of both the order and the return.

6. COMPLAINTS

6.1 Contact

The Customer can contact Nydo via email: Info@nydo.nl.

6.2 Response time

Our Customer Service will answer all questions as soon as possible within 14 days of receipt, provided the message has been received and the email address provided is correct and/or complete.

If it is expected that the complaint will require a longer processing time, the Seller will inform the Customer of this within a period of 14 days and indicate within which period the Customer can expect an answer.

6.3 Any deviations

The Customer acknowledges that: minor deviations and deviations that are generally considered acceptable with regard to the quality, size, color, finish, etc. of Products cannot or are difficult to avoid and do not constitute a valid reason to file a complaint.

Such complaints, and complaints about the removal of certain Products from the Website, are unfounded.

The Seller is not liable for damage suffered by the Customer as a result of such deviations or removal of such Products from the Website.

The Customer will fully cooperate in the event that the Seller recalls a Product.

7. WARRANTY AND LIABILITY

7.1 Warranty

The Seller is legally obliged to deliver a Product that complies with the agreement with the Customer.

The Customer must check the Product as soon as he/she receives it, before removing the labels and/or using the Product itself and inform the Seller of any defects within 14 days.

The Customer must provide evidence of the defect, such as photos of the Product with the tags still attached and of the defect itself.

If damage occurs after the labels have been removed and/or the Product has already been used and/or washed by the Customer, the Seller will require additional proof and information such as washing and/or drying method.

The Seller and its Customer Service are not responsible for failure to receive messages and/or for technical problems that may arise during communications between the Customer and the Seller.

For urgent questions, the Customer must contact our Customer Service via the telephone number already mentioned during the Seller's office hours.

7.2 Liability

Seller is not liable for any indirect, incidental or consequential damage of any nature whatsoever suffered by Buyer in connection with the Agreement. Under no circumstances will any direct damage for which the Seller is legally liable to the Buyer exceed the Purchase Price. The Seller refers to the Terms of Use of the Website with regard to its liability with regard to the Website and the use of the Website.

8. FORCE MAJEURE

The Seller is not liable for damage resulting from a delay in delivery or a shortcoming in delivery caused by circumstances that prevent the Seller from fulfilling its obligations and which cannot be attributed to the Seller because they are not attributable to the Seller. , and are not for his account under the law, a legal act or generally accepted views, such as - but not limited to - the consequences of a pandemic, war, threat of war, civil war, riot, a day of national mourning declared by the government , strikes, transport problems, trade restrictions, problems with customs authorities, fire, flood, earthquake or bankruptcy of third parties engaged by the Seller, failure to deliver goods or late delivery by Seller's suppliers, disruptions in the supply of goods to be delivered by third parties, including water and electricity, and other serious disruptions in the business operations of the Seller or third parties engaged by it.

If, as a result of a situation of force majeure, the Seller does not fulfill its obligations under the Agreement or does not do so on time, the Seller is entitled to execute the Agreement within a reasonable period or - if compliance within a reasonable period is not possible - to terminate the Agreement in whole or in part. terminate, without the Seller being obliged to pay any compensation to the Customer in this regard.



9. ACCURACY AND AVAILABILITY OF INFORMATION

While We use reasonable efforts to include accurate and up-to-date information on the Website, We make no warranties or representations as to its accuracy.

We accept no liability or responsibility for any errors or omissions in the content of the Website.

Please complete our Contact Form if you believe that certain information has been displayed incorrectly.

We reserve the right to add, revise, or remove any content or information at our sole discretion without prior notice.


10. YOUR USE OF THIS WEBSITE

10.1 Browsing the Website

Your use and browsing of the Website is at your own risk.

Neither We nor any other party involved in creating, producing or delivering the Website shall be liable for any direct, incidental, consequential, indirect or punitive damages arising from your access to or use of the Website.

Except for your own personal use or internal business purposes, you may not without our prior written consent.

10.2 Use and handling of the material

Any communication or material you transmit to the Website by electronic mail or otherwise, including any data, questions, comments, suggestions or the like, is non-confidential and non-proprietary and will be treated as such. Anything you transmit or post may be used by us or our affiliates for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, We shall be free to use any ideas, concepts, know-how or techniques contained in any communication you send to the Website for any purpose whatsoever including but not limited to developing, manufacturing and marketing products/ services using such information. We have not reviewed all of the websites linked to the Website and are not responsible for the contents of any off-site pages or any other website linked to the Website. Linking to any other off-site pages or other websites is at your own risk.

You agree that no information you provide to the Website will violate any right of any third party, including but not limited to copyright, trademark, privacy or other personal or proprietary rights. You are and shall remain solely responsible for all Submissions you make.

Although we make every effort to ensure that no defamatory, offensive, indecent or other sensitive material appears on this Website, we must emphasize that you access the Website at your own risk.

Copy, reproduce, use or otherwise deal with any content on the Website;
Modify, distribute or repost any content from the Website for any purpose;
Reproduce, crawl, frame, link to or deep-link any content of the Website on or from any other website;
Use the content of the Website for commercial purposes.
Without limiting the foregoing, everything on the Website is provided to you "as is" without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose or non-infringement. Please note that some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local law for any limitations or restrictions regarding the exclusion of implied warranties. We also assume no responsibility and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Website or your downloading of any materials, data, text, images , video or audio from the website.

You agree, by using both the public and private portions of this Website, that you will not post any material that is false, defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, infringing on a person's privacy or is otherwise contrary to the law. Legal action may be taken against you. You also agree not to post any copyrighted material unless you own the copyright or you have permission from the owner of the copyrighted material. Spam, flooding, advertisements, chain letters, pyramid schemes and solicitations are also inappropriate for this forum.

It is impossible for us to confirm the validity of user content. Comments and forums are not moderated and while We actively monitor user contributions, We are not responsible for any content posted. We do not guarantee the accuracy, completeness or usefulness of the information presented. The posts reflect the views of the author, not necessarily the views of this Website. Anyone who believes a posted message is offensive is encouraged to notify us immediately. We have the right to remove objectionable content, within a reasonable time frame, if we believe removal is necessary. However, this is a manual process, so please note that we may not be able to immediately delete or edit some messages. This policy also applies to member profile information.

You remain solely responsible for the content of your communications and you agree to indemnify and hold harmless the Website. We also reserve the right to disclose your identity (or any information we have about you) in the event of any complaint or legal action arising from any information you post.

It is your responsibility to present clean and accurate information regarding your user data. Any information we deem inaccurate or vulgar will be deleted.

Please note that with every contribution you make, your IP address will be logged, in case you need to be banned from this forum or contact your ISP. We reserve the right to ban any user from the Website.



11. PASSWORD/ACCOUNT SECURITY

You are responsible for maintaining the confidentiality of your password and account and all activities that occur under your account. We will not be liable to anyone for any loss or damage that may arise as a result of your failure to protect your password or account.

12. OWNERSHIP AND RIGHTS

The trademarks, logos and service marks (collectively, the "Trademarks") displayed on the Website are registered and unregistered Trademarks of Nydo and others. Nothing contained on the Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the Website without the written permission of Nydo or such third party that may own the Trademarks displayed on the Website. Your misuse of the Trademarks displayed on the Website, or any other content on the Website, except as provided in these Terms of Use, is strictly prohibited. You are also advised that we will aggressively enforce our intellectual property rights to the full extent of the law, including pursuing criminal charges.


13. COPYRIGHT

You should assume that everything you see or read on the Website is copyrighted unless otherwise noted and may not be used without written permission from Nydo, except as provided in these Terms of Use or in the text on the Website. We neither warrant nor represent that your use of materials displayed on the Website will not infringe the rights of third parties not owned by or affiliated with Us.

14. REVISION OF TERMS OF USE

We may revise these Terms of Use at any time by updating this page. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms of Use to which you are bound. The Buyer must always consult these General Terms and Conditions before using the Website. If the Buyer is unable to consult the General Terms and Conditions via the internet, the Seller will send the Buyer a copy of the most recent version of the General Terms and Conditions by e-mail.